Confirming the Vehicle
Vehicle Identification Images
The Vehicle Identification (or Administration) images need to tell the story of the damage so it is important that they are presented in a clear and concise format that supports the repair assessment clearly defining the information that the engineer will require to assist him in agreeing the appropriate costs and value of the vehicle. Often here, the issue can be that the images, poorly taken and presented, don’t provide enough evidence to support the labour task or time required to reinstate the vehicle.
Key to Vehicle Identification Images
- O/S/F Corner: Driver side front corner
- N/S/F Corner: Passenger side front corner
- N/S/R Corner: Passenger side rear corner
- O/S/R Corner: Driver side rear corner
- VIN: Vehicle Identity Number
The Repair Storyboard
Damage Support Images
The Damage Support Images are the story board of the repair. They are there to broadcast the damage to the engineer and to support your repair specification.
The Damage Images play a very important role in the assessment process. So clear concise images, ones that express the damage as an overview, and then individual supporting images, are key to maximising the desired outcomes from the effort that must be made in creating a damage assessment.